This Privacy Policy defines the procedure for processing and protecting the personal data of users of the NeoFood service (the "Service"), operated by Individual Entrepreneur Alexey Vladimirovich Lukovsky.
Information We Collect
When you use the Service, we may collect the following information:
- User identifier in Telegram messenger (when signing in via Telegram)
- Username and Telegram name or the email address entered by the user
- Subscription and payment data
- Meal history (meal photos, text descriptions, nutrient data)
- Weight and physical parameters (height, weight goal, activity level)
- Technical information about Service usage (request logs, errors)
- User settings (preferred language, time zone, measurement units)
How We Use Information
The collected information is used to:
- Provide and improve the Service
- Perform AI meal analysis and calculate nutrients (calories and macros)
- Calculate individual calorie targets and support weight tracking
- Process payments and manage subscriptions
- Communicate with users on support matters
- Analyze and improve Service performance
- Prevent fraud and abuse
Data Protection
We apply technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, there is no absolute security on the internet, and we cannot guarantee complete data protection.
Data is stored in a protected database and is available only to authorized personnel for the purpose of providing the Service.
Disclosure to Third Parties
We do not share your personal data with third parties except when required for the operation of the Service:
- OpenRouter / AI models (Claude, GPT, and others) — to analyze meal photos and recognize nutrition composition (your photos and meal text descriptions are sent to AI services for processing)
- Payment systems — to process payments and manage subscriptions
- Telegram — to deliver notifications and authorize users through the Mini App
- When required by law or to protect our rights
Please note that when you use the AI meal analysis feature, your photos and meal descriptions are sent to AI services for processing. We recommend reviewing the privacy policies of those services.
Data Storage
We store your data for as long as necessary to provide the Service or for the period required by law. Meal history and weight data are stored to maintain access to your diary.
Meal photos may be automatically deleted after a certain period to optimize storage.
User Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to data processing
- Restrict the processing of personal data
- Receive a copy of your data in a structured format
To exercise these rights, contact support at: durn3v@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be published on this page. We recommend checking this page regularly for updates.